Clinical
The Division is committed to the provision of secondary and tertiary level of care, with the exception of craniofacial surgery, for the population of Southeastern Ontario. This includes limited provision of esthetic surgical services. Some consultation services are also provided for Canadian Forces Bases (CFB) Kingston and CFB Trenton, and Correctional Services of Canada.

Along with providing inpatient plastic services in Kingston General Hospital and consultations in the Providence Continuing Care Centre, the Divisions role includes the provision of outpatient care through clinics in the Hotel Dieu Hospital. The Division collaborates with all surgical services, especially orthopaedics and otolaryngology, in the provision of clinical services. Inpatient care is provided in collaboration with a multidisciplinary team of nursing with specialized skills, physiotherapy, occupational therapy, pharmacy and social work.

The service has an interdependent relationship with emergency services primarily for hand and facial trauma, thermal injury (burns), with the ICU, dermatology and neurology. They rely on clinical lab, diagnostic imaging, physiotherapy, occupational therapy, pharmacy, intensive care, OR and PARR, mental health and addictions, clinical nutrition, social work, respiratory therapy, anaesthesia and acute pain management services. There is also a significant relationship with the Cancer Centre of Southeastern Ontario at Kingston General Hospital for the care of cancer patients in particularly otolaryngotomy, reconstructive cancer surgery and the high volume of skin cancer patients.

Research
The Division of Plastic Surgery assumes a role in research by conducting clinical projects, supervising medical students research, and disseminating research results.